If you would like to return your order, you must contact us within 30 days of placing your order to let us know.
For loyalty members of The Feel Good club, yes! Not yet a member? Easy, just sign up here to get full access. For all other eligible returns there is a freight fee of $9.95.
Bulky Goods are not eligible for a return. Please choose carefully. If you are confused as to whether or not an item is eligible for a return, please refer to the product page which is marked if an item is ineligible.
If you have received the incorrect item with your order, please contact our customer service team at firstname.lastname@example.org so we can organise the correct style to be sent out to you.
If you have received a faulty item from our online store, please contact us via email@example.com with your order number and images of the fault.
We donate usable product to our charity partner, St Kilda Mums, a charity who collects & redistributes essential nursery equipment for babies & school age children.
All you have to do is send us an email firstname.lastname@example.org and let us know what issues you’re having. Feel free to also send us photos if it helps to explain your issue.