Koala

Joey Kids Mattress - Cloud White

Regular price $475.00
Sale price $475.00 Regular price
The Feel Good Club ⓘ Sign up for 10% off your first order
4 interest-free payments of $ 118.75 with afterpay klarma
12 months interest-free with zip
A comfy kid’s mattress for your Joey Bed.
Details

So you’ve got the Joey Bed Base, and now you’ll need a mattress. The Joey Kids Mattress is a super comfy mattress ffor your child to sleep soundly and safely. It is made with high-quality, tempered steel pocket-springs and CertiPUR-USⓇ certified foam and features a removable, washable cover and a water-resistant inner layer, making it a breeze to maintain, no matter what your child puts it through.

Editors notes

Just add the Joey Bed Base and the Joey Guard Rail.

Specifications

Designed for bunks, trundles and single beds with guardrails due to its low profile height (15cm).

Dimensions:

(W) 92 x (D) 188 x (H) 15 cm.

Weight: 18.5 kg.

Materials:

Zip-off topper: 100% recycled polyester.

Permanent cover: Top: 100% TENCEL™ Lyocell fibre. Underside: 100% polyurethane.

Core: polyurethane foam and tempered steel pocket springs.

Other fabrics: 100% Polyester.

Warranty

Warranty Period

Your Koala Warranty covers the replacement or repair of any product that has a manufacturing or material defect that is not the result of normal wear and tear,  a natural characteristic of the material and when the  product is used in the usual course, for its intended purpose and following the  recommended care and use information for a period of ten years. For more information on what is covered, please see Koala's full Warranty Policy here.

Warranty Claims

The Memo works closely with the Koala team to provide you with the best customer service and a quick and seamless resolution. Please email our team at hello@thememo.com.au with the following information and we will be in touch

Details of the fault
Proof of purchase
Clear photos of the fault and
Clear photos of the product or ID label

The warranty applies from the date you receive your product and will not restart from the date of any replacement or repair. The replacement or repaired product will get the benefit of the remainder of the original warranty period. 

For more information on what is covered, please see Koala's full Warranty Policy here.

How To
Delivery & Returns

Delivery
Your Koala mattress qualifies for free shipping. Additionally purchase any Koala Furniture with a Koala mattress and receive free shipping. *Free shipping may not apply when other branded Bulky Goods are in the same order.

Please note: This item will not be sent from the memo, but instead it will come direct from the distributor. Should there be a discrepancy in the approximate shipping rate applied to your cart at checkout and the actual rate required for freight forwarding to your address, our team will be in contact to discuss finalising payment. Please allow 5-15 business days for your order to be dispatched.

Returns
For returns queries, please contact the Koala Customer Service Team at commercial@koala.com If you have a warranty issue, please see the Warranty tab for more information, or contact the Koala Customer Service Team at commercial@koala.com

Koala 120 Day Trial
Koala offer a 120 night trial period for all products purchased on our website — full-price or on sale. If you’re not sold by 120 nights, you can return your product, and even if you’ve used it you'll get a full refund on your purchase (including original delivery charges).

The return shipping is covered for all products in metro areas of Sydney, Melbourne, Brisbane, Adelaide, Canberra and Perth, and if you're returning a mattress, bed base or sofa we'll pick your return up for free.

For all regional and rural deliveries, the 120 night trial is still available, however the return shipping is not covered. We'll get you to return the product back to your nearest returns Koala Customer Order Fulfilment Centre (Sydney, Melbourne, Brisbane, Adelaide, Perth).

For returns within the 120 night trial and products under warranty, contact the Koala customer service team at commercial@koala.com or via the Contact Us page on their website and provide:

Your full name
Order number
Product
A summary of your reason for return

Learn more about the 120 night trial here.

If you haven't heard back from the Koala team please contact our customer service team at hello@thememo.com.au

FREE STANDARD DELIVERY OVER $149*
FREE STANDARD DELIVERY OVER $149*
Value Packed Rewards
Value Packed Rewards
Same Day Dispatch*
Same Day Dispatch*
Easy 30 Day Returns*
Easy 30 Day Returns*
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Size Guide

Joey Kids Mattress - Cloud White

Joey Kids Mattress - Cloud White by Koala

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