Payments and Security

PAYMENTS AND SECURITY

The Memo is committed to protecting your privacy. Personal Information (as defined in the Privacy Act 1988 Cth) collected will be stored and used in accordance with the memo Privacy Policy.

We accept VISA, Mastercard, AMEX, Diners, and PayPal.

You also have the option to pay via After PayKlarna and Zip Pay. For more information on these instalment providers, please see the links provided above.

Note: PayPal payment is from your default account and cannot be selected.

Please ensure your preferred default account is selected within your PayPal account prior to finalising your order.

We also accept Gift Cards online.

USING A THIRD-PARTY GIFT CARD

A third-party gift card is a form of payment (like an eftpos card). If your cart total is below the value on your gift card, simply finalise your transaction by adding the details to the credit card fields at the checkout (use expiry found on their website). The total will be deducted from your gift card and the remaining balance used another time.

If your cart total is above the value on your gift card, we currently don't accept split payments. However, we certainly appreciate when you have your eye on something and would like to use a gift card to purchase it, so our solution around this? Please follow the below steps:

Step 1. Select a memo Digital Gift Card for the value on your gift card and add it to cart

Step 2. At the checkout, using the gift card you have as payment, finalise the purchase

Step 3. The Digital Gift Card from the memo will arrive in your email inbox. Take note of the voucher number.

Step 4. Jump back on the website and add to cart the item/s you have your eye on. At the checkout, put your new memo voucher number (from step 3) into the discount code field and then finalise your transaction with your second form of payment (VISA, Mastercard, PayPal, Afterpay etc).

HOW SECURE IS MY PAYMENT AND PERSONAL INFORMATION?

Your online shopping security is our priority. As such we have taken all reasonable measures to ensure a secure online purchase environment using 128 bit Secure Sockets Layer (SSL) encryption, so that your personal and payment details are kept safe at all times. To verify you are on a secure page look for a padlock icon in your browser address bar, this verifies the authenticity and integrity of our website security.

WHAT IS THE MEMO’S PRIVACY POLICY?

From time to time, we will collect your personal details online and in store so you can continue to enjoy the best experience possible, but you can rest assured your precious details are safe with us and will only be used to deliver you the services you have requested.

You can update your details anytime by Contacting Us.

To view our full Privacy Policy click here.

Contact us

We're here to help! Get in touch with our team at hello@thememo.com.au.

Or call our Customer Service team on 03 9000 0654

Monday to Friday 9am-5pm.

We will respond as soon as we possibly can.

Locations
Armadale Boutique

1155 High Street, Armadale, Victoria 3143

Monday – Friday 10am - 5pm

Saturday 9am - 5pm

Sunday 10am - 4pm

For any store enquiries, our Armadale team can be contacted on during opening hours.

03 9599 2712

Fitzroy Boutique

188-195 Gertrude Street, Fitzroy, Victoria 3065

Monday – Friday 10am - 5pm

Saturday 10am - 5pm

Sunday 10am - 4pm

For any store enquiries, our Fitzroy team can be contacted on during opening hours.

03 9008 4579

Highpoint Boutique

Shop L03-3089 Highpoint Shopping Centre, Rosamond Road, Maribyrnong, Victoria 3032

Monday – Wednesday 9am - 5:30pm

Thursday - Friday 9am - 9pm

Saturday 9am - 6pm

Sunday 10am - 5pm

For any store enquiries, our Highpoint team can be contacted on during opening hours.

03 9008 4511

Get in touch

Locations
Armadale Boutique

1155 High Street, Armadale, Victoria 3143

Monday – Friday 10am - 5pm

Saturday 9am - 5pm

Sunday 10am - 4pm

For any store enquiries, our Armadale team can be contacted on during opening hours.

03 9599 2712

Fitzroy Boutique

188-195 Gertrude Street, Fitzroy, Victoria 3065

Monday – Friday 10am - 5pm

Saturday 10am - 5pm

Sunday 10am - 4pm

For any store enquiries, our Fitzroy team can be contacted on during opening hours.

03 9008 4579

Highpoint Boutique

Shop L03-3089 Highpoint Shopping Centre, Rosamond Road, Maribyrnong, Victoria 3032

Monday – Wednesday 9am - 5:30pm

Thursday - Friday 9am - 9pm

Saturday 9am - 6pm

Sunday 10am - 5pm

For any store enquiries, our Highpoint team can be contacted on during opening hours.

03 9008 4511

Helpful links