CLICK & COLLECT

HOW DO I CHOOSE CLICK & COLLECT

PLEASE NOTE THAT CLICK & COLLECT IS CURRENTLY UNAVAILABLE WHILE WE PERFORM UPGRADES TO OUR ORDERING SYSTEM.

The product page will show if your chosen item is eligible for Click & Collect. If all items in your cart are available for Click & Collect, select 'Pick up from Armadale Boutique' in the shipping method section of checkout. Please note, all orders, including Click & Collect, require shipping details to be added.

HOW DO I BOOK A CURBSIDE PICKUP?

Once our store team have confirmed your Click & Collect order, you will receive a confirmation email. In that email will be a link to book a curbside pickup. Choose your preferred pick up day and time, and include some information for us to identify your vehicle.

An email will be send to you with the number to call when you arrive and park for your curbside pickup.

HOW LONG DO I HAVE TO COLLECT MY CLICK & COLLECT

2 weeks. Your Click and Collect order will sit ready for you for two weeks after the purchase date. If you’re unable to collect by then, please contact our team, otherwise, it will be cancelled and your order will be refunded.

CAN SOMEONE ELSE COLLECT ON MY BEHALF

Yes. Just forward them your Ready for Collection message to show the team in store.

HOW DO I KNOW MY ORDER IS READY

You will be sent a message once the team have picked your order and popped it aside for you.

WHAT HAPPENS IF MY ITEMS ARE UNAVAILABLE

We aim to always be in stock of our edit, but from time to time there may be a slight discrepancy. However, if an item in your order cannot be fulfilled, you will receive a message confirming the items that are ready, and an automatic refund will be processed.

WHAT HOURS CAN I COLLECT MY ORDER

Your Click and Collect order will be ready in 2 business hours. Our opening times are listed below. Please note store opening times may change due to public holidays.

Monday 10:00am - 5:00pm
Tuesday 10:00am - 5:00pm
Wednesday 10:00am - 5:00pm
Thursday 10:00am - 5:00pm
Friday 10:00am - 5:00pm
Saturday 9:00am - 5:00pm
Sunday 10:00am - 4:00pm

Contact us

We're here to help! Get in touch with our team at hello@thememo.com.au.

Or call our Customer Service team on 03 9000 0654

Monday to Friday 9am-5pm.

We will respond as soon as we possibly can.

Locations
Armadale Boutique

1155 High Street, Armadale, Victoria 3143

Monday – Friday 10am - 5pm

Saturday 9am - 5pm

Sunday 10am - 4pm

For any store enquiries, our Armadale team can be contacted on during opening hours.

03 9599 2712

Fitzroy Boutique

188-195 Gertrude Street, Fitzroy, Victoria 3065

Monday – Friday 10am - 5pm

Saturday 10am - 5pm

Sunday 10am - 4pm

For any store enquiries, our Fitzroy team can be contacted on during opening hours.

03 9008 4579

Highpoint Boutique

Shop L03-3089 Highpoint Shopping Centre, Rosamond Road, Maribyrnong, Victoria 3032

Monday – Wednesday 9am - 5:30pm

Thursday - Friday 9am - 9pm

Saturday 9am - 6pm

Sunday 10am - 5pm

For any store enquiries, our Highpoint team can be contacted on during opening hours.

03 9008 4511

Get in touch

Locations
Armadale Boutique

1155 High Street, Armadale, Victoria 3143

Monday – Friday 10am - 5pm

Saturday 9am - 5pm

Sunday 10am - 4pm

For any store enquiries, our Armadale team can be contacted on during opening hours.

03 9599 2712

Fitzroy Boutique

188-195 Gertrude Street, Fitzroy, Victoria 3065

Monday – Friday 10am - 5pm

Saturday 10am - 5pm

Sunday 10am - 4pm

For any store enquiries, our Fitzroy team can be contacted on during opening hours.

03 9008 4579

Highpoint Boutique

Shop L03-3089 Highpoint Shopping Centre, Rosamond Road, Maribyrnong, Victoria 3032

Monday – Wednesday 9am - 5:30pm

Thursday - Friday 9am - 9pm

Saturday 9am - 6pm

Sunday 10am - 5pm

For any store enquiries, our Highpoint team can be contacted on during opening hours.

03 9008 4511

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