30 Day Trial

IT’S A CONFIDENCE THING.

the memo is a community built on trust. We’re here to
give you more confidence as you enter into a new home life with your baby.

And you should feel good about what you’ve selected. If
you’re a list ticker-offer like us, you’ll probably buy most of your stuff
prior to giving birth. And we understand that when the time comes, some of
those products just might not be the right fit for you, your baby and the new
little lifestyle you’ve got going on.

That’s why everything we sell comes with an
extended 30 Day Trial after purchase or giving birth. 

HOW IT WORKS

Your purchase is not quite right? Simply
get in touch and we will apply a free Refund or Exchange service for
unused items, valid for 30 Days after purchase or after your due date. A store
credit will be applied for any used items.

Step 1 – Write to our editors at hello@thememo.com.au to
receive your free return shipping label

Step 2 – Package your item carefully and attach the free shipping label to
your package. Drop it off at the Post Office.

Step 3 – Once the parcel is received you will receive confirmation from one
of our editors notifying you.

Please note, returns without an authorisation will not be accepted.
Return freight charges apply to Bulky
Goods
, so please choose carefully. 

Fast, feel good delivery

Free Delivery Over $99*

*excludes bulky goods

Express Delivery For $12.95

for metro postcodes

Same Day Dispatch

Before 12pm

Click & Collect

Cheltenham, VIC

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