30 Day Trial
IT’S A CONFIDENCE THING.
the memo is a community built on trust. We’re here to give you more confidence as you enter into a new home life with your baby.
And you should feel good about what you’ve selected. If you’re a list ticker-offer like us, you’ll probably buy most of your stuff prior to giving birth. And we understand that when the time comes, some of those products just might not be the right fit for you, your baby and the new little lifestyle you’ve got going on.
That’s why everything we sell comes with an extended 30 Day Trial after purchase or giving birth.
HOW IT WORKS
Your purchase is not quite right? Simply get in touch and we will apply a free Refund or Exchange service for unused items, valid for 30 Days after purchase or after your due date. A store credit will be applied for any used items.
Step 1 – Write to our editors at email@example.com to receive your free return shipping label
Step 2 – Package your item carefully and attach the free shipping label to your package. Drop it off at the Post Office.
Step 3 – Once the parcel is received you will receive confirmation from one of our editors notifying you.
Please note, returns without an authorisation will not be accepted. Return freight charges apply to Bulky Goods, so please choose carefully.