30 Day Trial


the memo is a community built on trust. We’re here to give you more confidence as you enter into a new home life with your baby.

And you should feel good about what you’ve selected. If you’re a list ticker-offer like us, you’ll probably buy most of your stuff prior to giving birth. And we understand that when the time comes, some of those products just might not be the right fit for you, your baby and the new little lifestyle you’ve got going on.

That’s why everything we sell comes with an extended 30 Day Trial after purchase or giving birth. Simply get in touch and we will apply a free Refund or Exchange service for unused items, valid for 30 Days after purchase or after your due date. A store credit will be applied for any used items.

How it works:

Step 1 – Write to our editors at hello@thememo.com.au to receive your RA

Step 2 – Print out the RA and include in your returns parcel. Package your item carefully and attach the shipping label emailed to you.

Step 3 – Head to your closest collection point and send your parcel back to us, free of charge. Returns without an authorisation will not be accepted.